Partner Program Terms

MirrorWorks Pty Ltd ("MirrorWorks", "we"). These terms apply to anyone accepted into the MirrorWorks Partner Program ("Partner", "you").

1. Definitions

• Collected Revenue: money we actually receive from a Referred Shop for paid plans, seats and add-ons, after discounts, credits, refunds, chargebacks and payment processing fees, and excluding GST, VAT and other sales taxes.
• Paid Plan: any paid MirrorWorks subscription, including paid Start seats (from two people), Make, Run, Operate and Enterprise. Free Start for one person is not a Paid Plan.
• Referred Shop: a business attributed to you under section 3 that becomes a paying customer.
• Share Window: the 36 months starting on the date of a Referred Shop's first paid invoice.
• Active Paying Shop: a Referred Shop that paid at least one invoice in the last 60 days.
• Partner Year: each 12 months from your acceptance date.

2. Joining

2.1 You apply through mirrorworks.ai/partners. We may accept or decline any application.

2.2 You must be a business or sole trader with an ABN (Australia), NZBN or GST number (New Zealand) or a UK registered business or UTR, and able to issue tax invoices or recipient-created tax invoices.

2.3 Employees and contractors of MirrorWorks, and existing MirrorWorks customers referring their own business, are not eligible.

2.4 Once you have 2 or more Referred Shops, we give you a MirrorWorks client dashboard to oversee them. It is for overseeing your customer portfolio only. It is not a MirrorWorks subscription for running your own business.

3. Referrals and attribution

3.1 A referral counts when a business (a) first signs up through your partner link (mirrorworks.ai/start?ref=YOUR-ID) or (b) is registered by you with us in writing before it signs up, and in either case signs up within 90 days of that click or registration.

3.2 First valid click or registration wins. If two partners claim the same business, the earlier valid one wins.

3.3 A business already in an active MirrorWorks sales conversation or outreach sequence when you register it counts only if you introduce it and book the first meeting.

3.4 We decide attribution disputes acting reasonably, and keep records of the evidence used.

4. Revenue share

4.1 You earn a percentage of Collected Revenue (excluding GST) from each Referred Shop during its Share Window: the year-1 rate for months 1 to 12 and the years-2-and-3 rate for months 13 to 36.

4.2 Tiers are based on your number of Active Paying Shops:

4.3 Tier changes take effect from the first day of the month after you reach or drop below the threshold. Gold rule: while you are Gold, the Gold rates apply to Collected Revenue from all your Referred Shops still in their Share Window, including earlier ones.

4.4 Upgrades, extra seats, sites and add-ons within the Share Window earn at the applicable rate. An upgrade does not restart the Share Window.

4.5 Founding customer discounts (40% off for 12 months) reduce Collected Revenue; you earn on the discounted amount.

4.6 Annual prepayments are recognised monthly, pro rata, for share purposes.

4.7 No share is paid after the Share Window ends.

5. Milestone rewards

5.1 In each Partner Year, if Collected Revenue from your Referred Shops reaches A$5,000, A$15,000 or A$50,000, you receive a one-off reward of A$250, A$750 or A$2,000 respectively.

5.2 Rewards do not stack: reaching A$15,000 pays A$750 in total for that Partner Year, not A$1,000. Each is paid once per Partner Year in the statement after the revenue is collected.

6. Annual ceiling

Total payments to you under sections 4 and 5 will not exceed 30% of Collected Revenue from your Referred Shops in a Partner Year. Any amount above the ceiling is not payable.

7. Statements, invoicing and payment

7.1 We send a monthly statement by the 10th covering the previous month's Collected Revenue.

7.2 You send a tax invoice for the statement amount (plus GST or VAT if you're registered), or we issue a recipient-created tax invoice if agreed in writing. We pay within 14 days by bank transfer in AUD (NZD or GBP for NZ and UK partners).

7.3 Amounts under A$50 roll over to the next month. Unclaimed amounts lapse 12 months after the statement date.

7.4 You're responsible for your own tax.

8. Adjustments and clawbacks

Refunds, chargebacks and credits on Collected Revenue within 60 days of payment are deducted from your next statement. We may withhold payment on referrals we reasonably suspect are fraudulent while we investigate.

9. Partner conduct

9.1 Don't make claims about MirrorWorks features, prices, dates or results that aren't on mirrorworks.ai, and don't promise founding places, discounts or product commitments.

9.2 No spam, no buying MirrorWorks brand keywords in paid search, no coupon or cashback sites, no self-referral or fake accounts.

9.3 Disclose your share to clients where your professional rules or the law require it (for example APES 110 for accountants). You may pass some or all of your share on to your client.

9.4 Use MirrorWorks brand assets only as we supply them.

Breaching this section voids the share on affected referrals and may end your participation.

10. Customer referral credits (shops referring shops)

10.1 A MirrorWorks customer who refers another business gets A$100 account credit, and the new business gets A$50 credit, when the new business pays its first Make-or-higher invoice.

10.2 Credits are not cash, expire after 12 months, and are capped at 10 rewarded referrals per customer per year. No self-referral.

10.3 A business can't be both a customer referral and a partner referral; a registered partner referral takes priority.

10.4 Referrals never affect founding place selection.

11. Data and privacy

Each party handles personal information it receives under the Privacy Act 1988 (Cth) and its own privacy policy. You only register businesses that have agreed to be introduced. We share Referred Shop status (plan, seats, payment status) with you only as needed for statements and your MirrorWorks client dashboard.

12. Changes and ending

12.1 We may change these terms with 30 days' written notice. Changes don't reduce rates on Referred Shops already in their Share Window.

12.2 Either party may end participation with 30 days' written notice. After that, we keep paying shares on Referred Shops already in their Share Window, unless we ended it for a breach of section 9.

12.3 Sections 7, 8, 11 and 13 survive.

13. General

Liability for any claim under these terms is limited to the shares paid to you in the previous 12 months, to the extent permitted by law. Nothing here makes you an employee, agent or joint venturer of MirrorWorks. These terms are governed by the laws of New South Wales, Australia.